Setting up a custom 'Official Shop' is easy! Contact our dedicated team, and we'll guide you through the process, ensuring your shop reflects your organization's branding and meets your specific requirements.

Our 'Official Shops' offer a wide range of official branded merchandise, including apparel, accessories, and tradeshow items. We strive to provide a comprehensive selection that aligns with your organization's needs and enhances your members' experience.

Absolutely! We proudly offer nationwide shipping to ensure that organizations and their members can enjoy our high-quality branded merchandise. Shipping cost are calculated based on order total. Contact us for more details and shipping options.

Because all items are custom-made and produced at the time of order, we do not accept returns or exchanges due to size selection, preference, or ordering errors made by the customer.

We only accept returns or exchanges if the issue is the result of an OfficialBrandHQ or production error, such as:

• Incorrect item shipped
  
• Incorrect size or color sent
  
• Defective or damaged product due to production
  

If a store error occurs, please contact us within 7 days of receiving your order with clear photos and your order number. Approved issues will be resolved through a replacement or exchange at no additional cost.